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Flood Safety Tips and Information

12/7/2018 (Permalink)

Why SERVPRO Flood Safety Tips and Information Flood Safety Tips and Information San Antonio

Flood Safety Tips and Information:

With your family’s safety in mind, here are things you need to know during a flood disaster:

1. Safety First
Floods are dangerous so the best tip we can give you is to always put the safety of you and your family first. If your home floods, move to higher ground and avoid areas subject to flooding. If you have a top floor or attic, relocate your family there.

2. Avoid Driving

If possible, avoid driving altogether during a flood emergency. When flash floods occur they strike quickly, leading to collapsed bridges, downed trees and power lines, and roadways completely submerged in water. If you’re caught in your vehicle during a flood, avoid flooded roadways and look for higher ground in the event of rising water.

3. Stay Updated on the Storm

If you’re in an area experiencing heavy flooding, listen to a battery-operated radio for weather and storm updates. If you don’t own a radio, check weather reports on your cell phone, laptop, or television newscast. The website is a great place to start.

4. Protect your Valuables

This includes both personal possessions as well as the home itself. Move furniture, valuables, and important documents like insurance information to a higher level in your home, such as the top floor or an attic. Additionally, shut off the main power supply, unplug electronics if safe to do so, and move hazardous materials to higher ground.

For more information on flood emergencies and safety, visit At SERVPRO North Central San Antonio, we truly care about you, your family, and your home so if you suffer water damage from flooding or related issues don’t hesitate to call!

Water Damage and Mold in Bathrooms

12/7/2018 (Permalink)

Why SERVPRO  Water Damage and Mold in Bathrooms Water Damage and Mold in Bathrooms

If you’re anything like me, your bathtub is one of the most beloved objects in your home. Nothing beats finishing off a rough day like slipping beneath the surface of a warm bath and soaking your troubles away. However, your relaxing paradise can easily turn into your worst nightmare if not treated with proper care. Water damage and mold can sneak up on even the most pampered of bathtubs and can cause serious damage to your home if not caught and repaired quickly. Here are a few things you need to know about identifying water damage risks.

Know the Signs

Spotting the tell-tale beginnings of leaks in your bathroom is the first and more important step. While some signs of water damage are obvious, such as flooding, there are some smaller signs you will also need to look out for.

  1. Softness and discoloration in your bathtub walls – If the tiles or plaster around your tub or shower show signs of distortion such as soft denting, blistering, or warping, this could mean there is water trapped behind the wall. If you have gaps in your grout or caulk, shower spray or bath water may be seeping into the walls and subfloor.
  2. Dripping faucets – Even a small drip you hardly notice could be a symptom of a larger problem. There could be a crack or a loose valve in your pipes that could lead to serious internal water damage in your home.
  3. Sluggish drains – If water struggles to escape down the drain in your bathtub or sink, this means there is a blockage slowing down the disposal. While this could be simply be caused by hair gathering in the drain and can just as easily be fixed with a basic filter or chemical cleaner if left untended blocked drains can cause a buildup of pressure and bacteria in the pipes, leading to mold growth and pipe bursts.
  4. Mold and mildew – Mold growing around your faucet or the rim of your tub is a sign of serious moisture problems and lack of proper ventilation in your bathroom. Bathtubs and showers are havens for mildew because of the dampness and humidity, which can make it difficult to treat once the mold starts to spread.

What is it and How Does it Spread?

12/4/2018 (Permalink)

Why SERVPRO  What is it and How Does it Spread? What is it and How Does it Spread?

How does Fire Spread?

Once started, a building fire is likely to spread until all fuel has been used up. This could have devastating consequences for your home or business. By understanding how fire spreads, you may be better equipped to extinguish it.

  • Chemicals and combustibles: When fire comes in contact with lab chemicals, household cleaners, paint, and other chemicals, the fire burns hotter and more aggressively, encouraging it to spread. Other combustibles commonly found in the home include mattresses, sofa cushions, magazines, newspapers, and various textiles.
  • Open space: A building with limited interior structure burns much faster than one with hallways and closed doors. Walls and doors trap the fire and prevent the flames and smoke from spreading. While the fire will eventually burn through the structure and continue to spread if left to its own devices, firefighters have a much easier time dousing the flames in a building with more walls and doors, especially if those structures are built to withstand the heat and damage of a fire.
  • Construction materials: While a fire can burn through just about any modern building, fire resistive buildings made of concrete and steel curb the spread of fire better than wood frame homes.
  • Ventilation: Buildings with central heating or air conditioning have ductwork, which provides a way for flames and smoke to spread between floors of a building, even when the structure is comprised primarily of concrete and steel.
  • Water: In some cases, water is not the best fire extinguisher. Grease fires, for example, can actually spread faster when doused with water. A special fire extinguisher or baking soda should be used to suffocate and stop the spread of grease fires in the kitchen.

If your home or business has succumbed to the destructive forces of a rampaging fire, professional restoration services from SERVPRO of North Central San Antonio can help you get your life back in order. Please contact us today to begin the recovery process. 

Top 4 ways to save energy this winter

12/4/2018 (Permalink)

Why SERVPRO Top 4 ways to save energy this winter Top 4 ways to save energy this winter

Ready for a whopping energy bill to go along with that pile of holiday gifts you received this year? We didn’t think so. That’s why we’re here to offer you a little help in keeping some jingle in your pockets during the winter months. 

Deck the halls with LEDs.

Make sure your festival of lights don't drain your wallet along with the power grid with the help of LEDs. LED lights use up to 90 percent less energy than traditional incandescents, which cost $10/string for 40 days/12 hours a day of operation versus just 25 cents per string for the LED equivalent. 

Tell leaks and drafts to “stuff it.”

Losing heat to air leaks and drafts is like throwing money out the window. Be sure properly seal leaks around windows, doors, chimneys, and venting. This simple fix can save you up to 20 percent on heating costs. Verifying proper insulation levels and adding more where necessary can save you some serious dough as well.

Give your HVAC system a little gift.

Replace your filters monthly and schedule a winter tune-up. This treat will not only boost efficiency and save you some green but increase comfort levels in your home this winter as well. You can also help your system take a load off with the gift of a programmable or SMART thermostat, which prevents you from paying to heat an empty home, offering substantial savings - about 10 percent a year for those who turn down the thermostat 10 to 15 degrees for eight hours. 

Add a special star to your holiday decorations.

The sun. It may only make a few rare, sparkling appearances in your area this winter, but when it does, open the blinds and drapes and let the sunshine in west and south facing windows to naturally heat your home – and save you 2-12 percent on heating costs.

May your holidays be filled with safety, happiness, and savings.

Holiday Fire Safety Facts

11/20/2018 (Permalink)

Why SERVPRO Holiday Fire Safety Facts Holiday Fire Safety Facts

Facts about home holiday fires

  • One of every four home Christmas tree fires is caused by electrical problems.
  • Although Christmas tree fires are not common, when they do occur, they are more likely to be serious. On average, one of every 32 reported home Christmas tree fires results in a death compared to an average of one death per 143 total reported home fires.
  • A heat source too close to the tree causes one in every four Christmas tree fires.
  • The top three days for home candle fires are Christmas, New Year’s Day, and Christmas Eve.
  • Candles start two out of five home decoration structure fires.

SERVPRO North Central San Antonio wishes you and you're a happy and safe Holiday season. 

Source: National Fire Protection Association

Record rainfall in Texas

11/20/2018 (Permalink)

Why SERVPRO Record rainfall in Texas Equipment ready to be placed on loss site after heavy rains.

Record rainfall in Llano and Burnet counties in the Texas Hill Country caused major flooding in Marble Falls on Oct. 16, 2016.

SERVPRO North Central San Antonio traveled to help those who were affected by this event. This picture shows just some of the equipment that we placed at these clients house.  

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

Call SERVPRO North Central San Antonio today at (210) 899-1017 or visit us at 

Mold Prevention Tips

7/30/2018 (Permalink)

Mold Remediation Mold Prevention Tips Mold Prevention Tips

Mold Prevention Tips:

  • When water leaks or intrusions occur, act quickly! Wet or damp material that is dried within 24 – 48 hours of the leak, in most cases, will NOT grow mold.
  • Remove wet carpet or furniture that cannot be dried within 24 – 48 hours.
  • Do not install carpet in areas of water usage such as bathrooms, kitchens, and basements.
  • Remove wet clothes from the washer promptly.
  • Do not leave damp clothes or towels lying around.
  • Keep indoor humidity levels below 60%. The ideal level is between 30 – 50%. Relative humidity can be measured by a moisture or humidity meter, a small and inexpensive instrument available at most hardware stores.
  • If you see condensation or moisture collecting on windows, walls or pipes, act fast to dry the wet surface and reduce the moisture or water source.
  • Use air conditioners or dehumidifiers to keep humidity low.
  • Keep air conditioning drip pans clean and the drain lines free of obstructions.
  • Be sure dryers, stoves, heaters and exhaust fans vent to the outside, not into the walls or attic.
  • Use a bathroom exhaust fan or open the window when you shower.
  • Dry shower walls after a shower.
  • When cooking or using the dishwasher, use an exhaust fan or open the window.
  • Keep furniture from blocking air returns and vents.
  • Dust and vacuum often.
  • Clean and repair gutters regularly.
  • Repair any roof leaks as soon as you discover them.
  • Make sure the ground slopes away from the building foundation so that water does not enter or pool around the foundation.
  • Insulate cold surfaces such as cold water pipes to prevent condensation.
  • Repair any plumbing leaks as soon as you find them

Call SERVPRO of North Central San Antonio today at (210) 899-1017 or visit us for more info at: 

Kitchen Leaks - Have a plan !

7/30/2018 (Permalink)

Water Damage Kitchen Leaks - Have a plan ! Kitchen leak cause by Refrigerator

Every minute counts when you're faced with a flood or water leak in the kitchen, so having a plan is critical.

In a worst-case scenario, homeowners will need to shut off the main water supply line to the home before addressing the broken appliance or busted pipe directly. 

There are two types of valves: the main valve, which stops water flow to the entire home; and supply valves that connect to specific appliances. Look for the main water valve and turn it off clockwise to stop the flow. (Note: if the valve is a lever, turn the handle perpendicular to the water line.)

Some homes have a supply valve located near the water line of the appliance. If this is easier to get to at first, turn it off; however, the main line should still be turned off.

Once the water valve has been shut off, call SERVPRO of North Central San Antonio. We are faster to any disaster. Our highly trained technicians will arrive onsite and make it look "Like it never even happened." 

Call today at (210) 899-1017 

McAllen Storm

7/30/2018 (Permalink)

Storm Damage McAllen Storm Flooding in McAllen

Storms are scary, especially when they target your home. SERVPRO of North Central San Antonio travels wherever needed to help those that have been victims of storms. Recently SERVPRO of North Central San Antonio traveled to McAllen to help with the Storm that hit this year in June. 

McAllen got about 7 to 10 inches of water (18 to 25 centimeters) and had several dozen water rescues. Local authorities stated it had been close to 15 years since McAllen got that much rain. McAllen had residence that had vehicles and homes completely flooded out. 

SERVPRO of North Central helps homeowners deal with the aftermath when storms hit. 

If you need Storm damage assistance with your home call us today at: (210) 899-1017 or for more information visit us at: 

Commercial Water Damage - Balcones Heights

7/5/2018 (Permalink)

Commercial Commercial Water Damage - Balcones Heights Rain Water traveled into this Balcones Heights Store

Here at SERVPRO of North Central San Antonio, we are faster to any disaster. When something goes wrong with a commercial property timing is everything. While timing is everything on every job it is under a bigger magnifying glass during commercial properties because the longer this property is closed the more money the business owner is losing.  

SERVPRO of North Central San Antonio works by the one - four - eight policy. This means that we will have you in contact with us within an hour, be on site within 4 hours, and have a full scope of services within eight hours. Timeliness is key. We also use state of the art software. This helps us keep the client aware of everything that is going on and helps us mitigate costs to keep the cost of our job as low as possible. So, if you have a business and a disaster happens just remember a couple of key things. First, you need to get this fixed as soon as possible. Second, you need to use a trustworthy company that will be able to handle the size of this job. 

Call SERVPRO of North Central San Antonio to get your business back to preloss condition right away. Call us at (210) 899-1017 or visit our website at