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Water Extraction

12/2/2020 (Permalink)

SERVPRO of North Central San Antonio - image of water in home Process for Water Removal with SERVPRO

Contact SERVPRO of North Central San Antonio Regarding your Water Damage Emergency – (210) 899-1017

SERVPRO of North Central San Antonio proudly serves San Antonio and surrounding areas.

Water Removal Equipment

  1. Moisture detectors, hygrometers and other meters measure the extent of the moisture saturation.
  2. Infrared camera may be used to identify water location for thorough water removal.
  3. Submersible and gas-powered pumps for continuous pumping of high level water.
  4. Truck mounted and portable extraction units perform efficient water removal.

 Sanitizing Agents, Germicides, & Anti-Microbial Treatments

  1. Deodorization products control odor from excessive moisture.
  2. Disinfection products stop the growth of bacteria, fungi, mildew and other harmful microorganisms.

 If you are looking for a fast responding team to take care of your water damage, look no further. SERVPRO of North Central San Antonio is here to take care of you.

We are one of the leaders in the industry and a preferred vendor for several insurance carriers. Don’t wonder if your walls, cabinets or other structure materials contain moisture that can support mold, mildew or bacteria.

 Call SERVPRO of North Central San Antonio 24/7 365 days a year. (210) 899-1017 or visit us at:

How to Winterize your home, prevent and prepare for a fire

12/2/2020 (Permalink)

As the year is coming to an end, we often encounter more and more days and months with dropping temperatures. We are never fully prepared for a freeze/cold front that comes in overnight. During the winter months we often see a rise in home fires. Here at SERVPRO we are always prepared for any form of natural disaster and are ready to help you at any time of the day!

Here are some precautions we should always think about during these times;

  • Make sure there is a 3ft clearance around fires, space heaters and floor furnaces from combustible and loose flammable materials
  • Do NOT plug in space heaters into a power strip or an extension cord.
  •  Inspect all of the device for any breakage, damage, loose connections and frayed cords.
  • Keep out of high traffic areas including doorways, and areas where kids and pets play and can easily knock over
  • Check all Smoke detectors to ensure they are working and safe

What are combustible materials?

Combustible materials are anything that is flammable and will burn including but not limited to; curtains, paper, clothes, furniture, chemicals, mattresses and bedding

Combustible items are made of many different materials that will ignite, burning and releasing flammable vapors which can cause the fire to spread in a quicker timed manner to the surrounding materials.

Preparing the family in case of a fire

We should always show the kids and family what to do in case of an emergency such as a fire. Teaching kids and family what a smoke detector sounds like and what to do when it is going off. If they smell something burning to report it to an adult, if they see a fire to yell FIRE!  Make sure they know the differences between noises of the smoke detector and the doorbell and any other alarm that goes off in the home.

Teach kids what to do in the next few steps and showing them an escape plan. For them not to worry about their belongings and make sure they know a safe spot, a neighbor’s house, a special location. To call 9-1-1 immediately and report the fire. Teaching kids where a fire extinguishers are in the home. Always teach kids that the smoke will rise and that if you crawl on the floor it will be clearer, if trapped in a room test to see if the door knob is too hot with the back of your hand, if trapped in a room open a window and block the smoke from coming in through cracks. If anyone were to catch on fire by clothing, hair or in any other way make sure they know the drill to stop, drop and roll. 

And always have a Go kit in your car, with non-perishable foods, some water and extra spare clothes, and medications, activities for smaller kids, a blanket, first aid, etc. Make sure there is a way for emergency patrons to see how many kids and adults are in the home, in case of unconsciousness.

Preparing your pets for a fire

Keeping all pet information up to date, and having pets microchipped in case of separation due to any form of natural disaster. Add a secondary contact that is not in your immediate area in the manner that you’re surrounding area becomes inaccessible for any reason, add secondary contact to pets’ collar and name tag. Always have an emergency pet kit with your emergency kit. This can be a part of your “go kit” including non-perishable pet food, and treats, an extra leash, pet medications if any, pet first-aid, etc. If your unable to go home immediately, have a plan for your pet due to not all places are pet-friendly. Make sure there is a sticker or sign for emergency patrons can see that there are pets in the home and if you can how many, an ideal place for this can be a window.

SERVPRO North Central is available for you 24/7

In the case of a fire, and would like some restoration and help please contact SERVPRO of North Central at our 24/7 phone line (210)899-1017 at  or visit our website at 

Timeframe of Water Damage

12/2/2020 (Permalink)

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Central San Antonio arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage, cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 210-899-1017

Timeframe of Water Damage

Within Minutes:

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Central San Antonio

SERVPRO of North Central San Antonio specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Resolving Water Events of All Sizes Fast Is How SERVPRO Protects San Antonio Homes from Big Losses

5/4/2020 (Permalink)

Refrigerator Spill Small water damage big problems

Famous last words from a homeowner struggling with expensive and disruptive water property destruction often start with a rueful statement that the cause seemed like a relatively minor problem. Mopping up a puddle inside a cabinet or putting down a towel under the refrigerator because you believe, without any real proof, that the kids spill water daily, quickly show to be inadequate short term “band-aid” solutions. We can help residential property owners in San Antonio when water loss circumstances require comprehensive and analytical assessment and permanent professional resolutions.

We Have the Flood Water Removal Techniques You Need for Results in San Antonio

5/4/2020 (Permalink)

Water damage Any size job we can help

San Antonio flood damage? SERVPRO will get the job done right.

Any number of emergencies can happen within your home. However, flooding and water damage is often something most homeowners mistakenly try to tackle on their own. This is the type of restoration project that is at the highest level in terms of emergencies, so it calls for the help of skilled technicians to get the job done right. If you find yourself faced with flooding, you need to know that there is more than water that is cause for concern.

For flood water removal in San Antonio, SERVPRO springs into action to assess the task at hand. Our trained technicians work quickly to try and salvage as much of your interior contents and structure as we can. This is done by testing any remaining water and scoping your interior to find the water migration path. We then determine what equipment must be used and start the restoration process.

Floodwater Can Be Dangerous

Unlike a burst pipe that spills a great deal of clean water into your home, floodwater is often contaminated with elements like dirt, debris, chemicals, and even sewage. SERVPRO technicians test the floodwater in your home to determine the level of potential hazard so that we know precisely how to proceed.

Controlled Demolition

There are times when flood cuts are necessary when SERVPRO is called to a floodwater loss. Whenever the floodwater comes into contact with sheetrock, it is quickly wicked up through the core and then begins traveling upward. Our team measures beyond the highest watermark, cutting several inches above it to ensure that the unsalvageable materials are removed. This then opens the cavity of the wall to allow for thorough drying.  

Mitigation Safe Practices

We often advise homeowners to stay away from any flooded areas of the home. Even without contact with the floodwater, the chances are high of aspirating airborne particulates that may contain harmful bacteria or pathogens. All of our SERVPRO technicians are outfitted in protective gear, including respiration equipment, to stay as safe as possible throughout the flood water restoration project.

Do you need help with immediate flood water removal? With one phone call to our team at SERVPRO of North Central San Antonio, we can send out a team promptly to make it “Like it never even happened.”

If you would like to know more about San Antonio, click here.

 Your Best Guide to Water Damage Remediation in Regardless of the room that has the water damage, team SERVPRO is ready 24/7 to take your emergency call. Call right away.

Kitchen Water Removal in San Antonio Gets Fast Action

The speed at which water damage gets cleaned up makes a big difference in the amount of loss a homeowner experiences. When a bathtub overflows, toilet backs up, or appliance malfunctions, all of these situations require expedited extraction and drying. 

Kitchens are one of the most common areas of water removal needs in San Antonio  residences. The floors often bear the brunt of the loss as tile flooring is typical, and water seeps quickly between the tiles and causes moisture buildup in the subfloor. 

Common Issues of Longterm Water Loss

Two of the most frequently seen reasons for significant damage from water narrows into two categories. The first is inadequate initial cleanup efforts, and the second is too much time between the event and the restoration process. Before they even get out their moisture detection equipment, SERVPRO technicians know to look for: 

  • Delamination of tile
  • Foul odors
  • Signs of Mold Infestation
  • Softened or buckled sheetrock
  • Warped floorboards 
  • Water spots on walls and ceilings

Equipment for Thorough Extraction

The way the water removal process gets handled has a bearing on the rest of the restoration services. The more moisture that gets picked up lessens the time needed to dry the structure. The less water that remains within the floor and subfloor increases the potential of saving the homeowner the cost of replacement. The techs commonly do several dry passes to ensure the maximum amount of moisture gets removed before moving on to the drying phase. SERVPRO techs have access to a vast array of specialized extraction equipment such as: 

  • Portable pumps
  • Submersible pumps for water more than 2-inches in depth
  • Truck-mounted units for debris-filled and large amounts of water
  • Ride-on units for use on carpets and area rugs 
  • Weighted extractor heads to push water out of carpet and padding
  • Squeegees to push water along tile flooring
  • Wands to extend the reach within wall cavities and small spaces

SERVPRO of San Antonio at (210) 899-1017 has the advanced equipment for water removal of any scale in local properties. The experienced techs are available 24/7 to restore properties to their preloss condition "Like it never even happened."

Storm Damage to your San Antonio Home

4/8/2020 (Permalink)

San Antonio City Skyline SERVPRO here for San Antonio

The end of winter and the onset of spring often brings storms in the San Antonio area that leave a lot of precipitation and damage. If your home is subjected to high winds, snow, sleet, and rain, you may have to call the professionals for restoration. Our team at SERVPRO understands how unpredictable the weather can be, which is why we have specialized processes in place to tackle all your flood mitigation needs.

Should you have flood damage in San Antonio, taking quick action to mitigate appropriately is critical. Even though the floodwaters recede, they leave behind sludge filled with bacteria and other contaminants. Known as black water, floodwater must be addressed carefully so that you and your family can get back to life as usual without potential health hazards. With a simple phone call, we deploy a team that comes out to your home, perform an assessment, and put cleanup measures into motion to make it “Like it never even happened.”

Initial Restoration Measures

Any carpeting throughout your home impacted by floodwater is usually discarded if it is unable to be cleaned thoroughly and restored. Our skilled technicians know how to quickly perform pack-out services that help remove electronics, furnishings, and other belongings from areas near moisture. Items must be relocated to dry, safe places so that moisture does not take hold. Any damaged items that can be restored are thoroughly cleaned and sanitized, followed by deodorization. Items that are not salvageable can be replaced.

Controlled Demolition

Our trained technicians go through your home to determine the best places for flood cuts in the drywall. Floodwater gets behind baseboards and starts to wick up the drywall, so cutting away enough drywall several inches above the area of saturation helps to prevent mold infestation. Flood cuts allow SERVPRO technicians to speed up the drying process by setting up air movers to get into the wall cavities. We also use dehumidifiers to help further removal of vapors from the air.

SERVPRO of North Central San Antonio is available whenever you need assistance with flood damage restoration. Give our team a call at (210) 899-1017, and we send out a team to begin the assessment process. We are available 24 hours a day, 7 days a week for emergency service.

Water Damage

1/15/2020 (Permalink)

2 Chairs in living room all flooded by water Contact SERVPRO North Central San Antonio immediately during a water, fire or storm 210-899-1017

Besides fire, water can be the most devastating force when it comes to standing structures. At SERVPRO North Central San Antonio we’re no stranger to water’s wily ways, and we’re passionate about helping home and business owners whose properties have suffered water damage. Whether it’s a natural flood, a broken pipe, or a leaky roof, our efficiency, experience, and attention to detail are the answer to your water damage problem.

When it comes to water restoration, we move quickly and with excellence to remediate leaks and floods. If you have had a leak or flood call us today at 210-899-1017 also 

We have crews ready 24/7 ready to help you get your property back to preloss condition. "Like it never even happened."

Signs of Water Damage

1/15/2020 (Permalink)

Two SERVPRO Employees cleaning up water damage Water Damage Clean Up





Here at SERVPRO North Central San Antonio we have professionals ready 24/7 , 365 days a year for your water restoration needs. Call us today at 210-899-1017 or visit  us at 

We make it look "Like it never even happened."

Know what's Coming so you're prepared

1/15/2020 (Permalink)

Hand turning on TV with remote control Stay in the loop with the weather.

As new weather forecast models and radar systems have been developed in the last several decades; meteorologists are able to more closely watch and predict upcoming weather systems. For the last half-century, or so the vast majority of people got their updates on the weather for the day and week from their local weatherman. Television was king along with a sliver of radio and in some fashion, local print news. With the advent of the internet though many more people now to receive the weather forecast for their local area through digital mediums relying less on television news. Being the cast it is still important for individuals to choose their media outlets wisely before taking what the site presents as conclusive. 

Just a few tips to make sure you’re being given the best information weather-wise. 

  1. Investigate to learn if the website or app you’re using for local weather updates is actually reviewed by actual people, or is it a computer just generating the report. That can be done by going to the about us or contact us page to learn if the team is located locally, or nationally. If it’s national then the chances are much higher it is generated by a computer and not deeply analyzed by a local news meteorologist for accuracy. 
  2. Secondly, while new, innovative technologies have made weather forecasting a much more efficient process it is still not completely accurately especially with long-range forecasts that go out over a week. Typically forecast that goes out that far aren’t as reliable. 
  3. Lastly, do a bit of research on weather forecasting of your own. Beforehand without the internet, the need to rely on local meteorologists to explain weather occurrences was much greater due to many people not knowing that much about the weather. Now everyone, for the most part, has access to this information.

4 Steps to preventing mold growth after Flood

1/9/2020 (Permalink)

Mold covered wall in bathroom Bathroom wall with Mold

Step One – Remove Affected Materials

Aside from stopping the source of the moisture, it’s important to promptly remove wet furnishings and porous materials from the flooded area to enable a thorough damage-assessment, and drying and restoring contents that have not been compromised. 

Some of it - such as wet/moldy carpet, drywall, upholstery and fabrics - will need to be discarded.

Vacuum using HEPA-wet-dry vacuums to remove moisture, mold and soils without spreading allergenic or unhealthy mold and dust particles around your home. According to the IICRC, "It is preferable to use a HEPA vacuum, but a simple wet/dry vacuum can work. When using a wet/dry vacuum, attach a hose to the exhaust and vent the exhaust air to the outside. This keeps dust, spores and other fine particles from being suspended in the air and settling back on clean surfaces."  

In the case of minor “clean” flooding, say from a small burst indoor water pipe, homeowners can remove smaller wet items themselves, but should wear goggles, gloves, long sleeves and an N-95 respirator to avoid exposure to mold spores that may already be present in the environment. 

Clean mold from smooth surfaces using a weak bleach-water solution (1/4 - 1/2 cup bleach per gallon of water). Use gloves, eye and skin protection and plenty of ventilation. If you are sensitive to mold or chemicals, have someone else do it.

If the flooding is excessive and/or “dirty” - e.g., from a rising river or sewer backup - expert help is needed to protect health and property.

Step Two – Dry It Out and Quickly

Mold spores are everywhere, but need moisture to “germinate” – so drying affected areas is Step Two. Since mold can grow within 24 to 48 hours, quick action is critical.

Aside from obviously wet areas, experts using special meters can check for and locate moisture - even finding hidden wet/moldy places, such as inside wall cavities - and implement techniques to enable a thorough drying-out process. They may also use special fans or “air-scrubbing” equipment with HEPA filters. See also Step Three. 

Step Three – Air It Out

The flooded, wet area will need fresh air and ventilation to dry it out, but take care not to spread mold spores around your home by improper “airing”. Consult with an IICRC-certified firm to set up “containment”– a fancy word that means keeping doors closed, putting up plastic sheeting, exhausting air to the outdoors, and other measures to enable the drying and ventilation process without exposing loved ones to contaminated air from the flooded area.

Step Four – Keep it Dry to Keep It Out

The cardinal rule for preventing mold growth is – Keep it Dry. Strive to ensure your home’s insides are staying dry.  It’s also a way to protect the investment of your home, since excess mold growth and moisture will damage the structure, in addition to potentially causing health effects.

Try to keep indoor humidity below 50% using air conditioning or a dehumidifier. Have carpets cleaned by professionals that use equipment to clean and properly dry your carpet.

SERVPRO of North Central San Antonio are professional mold specialists who can help you with your mold problem! (210) 899-1017