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Water Restoration

9/13/2022 (Permalink)

Water Flooding San Antonio Water Damage - Call SERVPRO (210) 348-2911

Flooding or “water damage” inside your home or business can occur from any type of water supply source (plumbing or nature) and is almost always accidental, random, or unexpected. However, no matter what the case may be, water damage repair losses will generally be covered through your insurance policy (with a few exceptions bases on individual policies and the issuing company)

Although flooding can be a very stressful situation, try not to panic. Furthermore, it’s always best to have a professional water damage repair expert assess the situation to determine the extent of the loss while minimizing any further damage from occurring to your structure or belongings.

Time is of the upmost importance when dealing with wet carpets, wood floors (or any other type of flooring), wet drywall, ceilings, contents, important documents, and any other items of importance damage by water. Wet materials can start to germinate mold within just 24 to 72 hours after water intrusion. Water extraction, or removing the excess water, is generally the first step when repairing water damage. Water extraction is typically followed by structural drying and/or drying contents and any other materials that were affected by the water. This process normally takes between 2-5 days.

Time is of the essence!

Response time is the most critical factor when dealing with water removal (water extraction)! The longer water is permitted to linger, the more saturation will set in. Our professionals on call staff will respond to your call immediately.

If you have a water damage in your home or business call the experts at SERVPRO of North Central San Antonio at (210) 348-2911 or visit our website at:

Have San Antonio Are Experts Handle Your Fire Damage

5/13/2022 (Permalink)

Fire Damaged Room Call SERVPRO of North Central San Antonio at: 210-899-1017

SERVPRO Provides San Antonio Residents with Fire Damage Restoration

Any fire can be a frightening experience, but even more so when it occurs within your San Antonio home. Not only do you have to worry about whether everyone, including pets, got out safely, but you also need to think about items lost and the arduous process of cleaning up. DIY methods are never recommended, even if you had a small blaze in a guest bedroom due to electrical issues. Instead, calling trained fire and smoke restoration technicians (FSRT) from SERVPRO gets you proven, efficient results!

There are many working parts for any restoration project, especially involving fire damage in San Antonio. When it comes to house fire cleanup, SERVPRO has the skills and equipment to address everything, including:

  • Soot and smoke residues
  • Charred debris
  • Structural damage
  • Water used to put out the flames

All of the above elements within fire damaged homes can wreak havoc on your interior and personal belongings. The good news for many property owners is that if you act fast and hire our team, we can get in to begin fire remediation efforts as soon as possible. 

Fire Damage Inspection/Assessment

The first step our specialists take is ensuring your property is safe for entry. We look for structural issues that could jeopardize the home or pose a hazard to our crew. We then look at all soiling and water/moisture presents to select the best equipment and projects for fire restoration.

Debris Removal and Disposal

Once we complete the initial assessment and project planning, we secure the property, put containment in place, and start clearing debris from your perimeter and interior. We also have boarding and tarp-up services to handle any holes in your roof or walls, covering any broken or missing doors and windows. 

Did You Know That We Can Restore Many Contents and Furnishings?

With our restore versus replace mode of fire cleanup, we always try to clean and restore items impacted by smoke and grime from the fire. We sort through all objects, determining what can get salvaged and what is damaged beyond repair. It is essential to act quickly so corrosive soot, and smoke does not have a chance to contaminate items or destroy them further. 

  • All restorable items within fire-affected zones get carefully cleaned and deodorized.
  • We inspect and test fabrics for colorfastness and determine the best restoration methods.
  • Our crew uses wet or dry cleaning methods to help us achieve our desired result. 
  • In some cases where electronics, artwork, and other specialty items call for additional care, we have trusted specialists in the area to tackle the restoration.

No Fire Restoration Project is Complete Without Deodorization

Pungent smoke odors are present in any fire situation, so we have Odor Control Technicians (OCT) on our team to rid your building of lingering smells. We always do more than just mask odors using fragrance. Instead, our fire and smoke restoration team seek out odor sources and eliminate them entirely. We do this with specialized cleaning agents, deodorizers, thermal fogging equipment, air scrubbers, and more. 

We Want All Clients to Have a Good Experience

With any emergency in your home or place of business, you may feel an overwhelming sense of chaos. Our customer care team takes the initiative right from the start to gather information from you to dispatch a crew with everything we need. 

SERVPRO of North Central San Antonio (210) 899-1017

San Antonio Homes or Landmarks – SERVPRO Helps After Fire Losses

5/13/2022 (Permalink)

Soot Damaged Room Soot Damage Room in San Antonio

We Have Effective Fire Restoration and Mitigation Solutions for San Antonio Properties

Fire restoration combines multiple actions and approaches suitable for protecting and preserving impacted properties. Even with substantial fire loss effects, we have mitigation and restoration strategies to overcome surface damage in properties of all sizes. 

Low-Abrasion Soot Cleanup

Removing soot is one of the most critical stages of fire restoration for San Antonio homes and businesses. Prolonged exposure can allow acidic and oily smoke residues to stain and mar the underlying host material permanently. We have many dry solvents and non-abrasive cleaning techniques to remove thick soil deposits without impacting the structure underneath them. 

Non-Invasive Odor Removal 

While many of the protected structures throughout the city and its surrounding areas are made of stones and other sturdy components, this does not make them or modern homes able to avoid the impact of harsh odors after combustion entirely. Counteracting this damage is the initial effort of our SERVPRO team, utilizing thermal foggers and cleaning products to reduce the harsh combustion malodors left behind. These approaches can be gentle on even aging construction, resulting in less formidable odor obstacles for our deodorization equipment. 

Skilled Reconstruction Services 

Structures are often damaged to the point of needing repair and replacement after a fire. When considering the destructive nature of soot, smoke and combustion, our general contractor license becomes invaluable to complete several types of repairs and build-back services. Some of the everyday needs of fire-damaged properties after a disaster are: 

  • Utility Repair
  • Building Material Replacement
  • Controlled Demolition

With a rich history known beyond the borders of Texas, San Antonio is full of historic and protected properties and homes for more than 1.5 million residents. SERVPRO of North Central San Antonio can help with fast and efficient service when fires threaten these structures. Call today at (210) 899-1017

When Your San Antonio Commercial Property Falls Victim to Water Damage

5/13/2022 (Permalink)

Tech extracting water from floor Commercial building water loss

Understanding the Need for Tear Out/Demolition Strategies After Commercial Water Damage in San Antonio

After a substantial plumbing leak or equipment malfunction in your San Antonio commercial property, you hope for a fast and successful recovery to get back to business as usual. Our highly qualified Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians might dismay your team when recommending a step that feels like an amplification of the chaos and destruction rather than part of a solution. The following are reasons we must pursue partial demolition after a water damage.

Safety Considerations

Water damage in your San Antonio commercial property must always be assessed initially from a safety standpoint. When we arrive, our crews are ready to begin emergency services, but wait until our project manager scopes for hazards exposing you, your workforce, and our employees to risks that could cause injury or even death. Saturated and deteriorating building materials can fall, topple, and fail to provide structural support underfoot or side to side. To mitigate the chance of continuing damage and clarify the extent of the destruction, we might perform the following actions and more. We adhere to local building regulations after consultation with your insurance company and structural engineers if required.

  • Pull down waterlogged ceilings
  • Remove crumbling drywall and insulation
  • Remove soaked carpet and padding
  • Pull up buckled wood or laminate flooring
  • Clear away dislodged ceramic or other tiles

Creating Access for Water Removal and Drying

Often water migrates far from the original damage. SERVPRO technicians use a range of tools to map out the dimensions of the water spread, including building cavities or recesses where water lies trapped. Because water continues to destroy structural components and moisture provides the perfect environment for mold growth if not removed within 24 to 48 hours, we must be creative in releasing hidden caches of water and planning for efficient drying even in confined spaces. Ways we accomplish these goals include:

  • Flood cuts several inches above the water line on wet drywall to release water and allow warm air flow for drying
  • Drilling holes in mortar joints in cinder or concrete block construction
  • Strategic removal of baseboards and flooring to allow extraction of water between walls and in layers of subflooring
  • Drilling or cutting holes in salvageable structures to allow hoses or other connections to suction water out and/or direct warm, moving air in to normalize the moisture load in building materials.

SERVPRO of North Central San Antonio uses planned demolition techniques for project safety and to remove water and dry out moisture fast, then helping arrange for rebuilding. Call us at (210) 899-1017 to arrange an assessment after your commercial water damage.

What Kinds of Services Qualify as Water Mitigation When My San Antonio Business Suffers Damage?

5/13/2022 (Permalink)

Water Damaged Office Water Damage Office

SERVPRO's Water Mitigation Efforts Prevent Further Damage Inside Your San Antonio Commercial Building

When you hear the word "mitigation" in reference to water damage, remember that the purpose of this initial phase of a water emergency recovery is somewhat like holding up a stop sign. Stop! San Antonio. As our crew steps in faster and more efficiently, we put a halt to progressive water loss. We can then quickly and thoroughly move on to remediation, which comprises the range of work our crews perform to try to undo or erase the effects of the water damage.

Can There Be a "Pause" Phase Before Mitigation Efforts Begin?

When our team arrives at your place of business and water mitigation interventions begin as soon as we complete a basic safety inspection.  We institute adaptations, ensuring that occupants and mitigation technicians can perform duties without the risk of injury or other concern for well-being. This pause before commencing mitigation activities is always necessary but is perhaps most critical when your commercial building has sustained interior or exterior damage threatening the integrity of the structure. There is also the time during this preliminary chapter for you and our crew chief to discuss the direction we recommend the overall project should take.

What Actions Do We Take During the "Pause?"

  • We secure the damaged or wet areas with:
  • Cautionary signage, for example, "wet floor" or "stay behind tape"
  • Boards and tarps
  • Barriers and baffles (to hold back or otherwise manage flooding)

What Input Do You Have?

Before we swing into the full mitigation phase, we discuss with the customer what we intend to accomplish during this portion of our recovery efforts. You have a chance to list any priorities and ask about concerns and special requests.

What Are Some Examples of Water Mitigation in A Commercial Water Damage Scenario?

Once the scene is secured, we concentrate on preventing further damage to both the structural components and contents inside your business space. Our project manager follows the outlines of a general protocol individualized for your circumstance, directing our technicians to perform some or all of the following:

Removal of damaged furnishings for further assessment and building materials inappropriate for remediation or restoration:

  • Wet and crumbled drywall
  • Wet and packed-down insulation
  • Ruined laminate flooring (rarely can this engineered product survive water damage)
  • Padding and perhaps carpeting when the water category is evaluated by one of our experts to be 2 or 3 (most contaminated)

Pack-up of materials judged to be salvageable, staging them in a safe, dry space on your property or at our production facility for further evaluation

  • Pumping or extraction of excess water
  • Pumps used when water is deeper than two inches
  • Truck-mounted extractors used to move large quantities of water Containment of contaminated water for lawful disposal
  • Portable extractors employed in confined areas

Note: Aggressive extraction is essential to achieving the best results from structural drying during the next step. Aggressive does not mean reckless, and our technicians are highly skilled at removing as much water as possible without damaging surfaces or fixtures.

Moisture location and measurement:

Before structural drying, our crew uses sensitive detection and metering tools to locate any trapped water, which we endeavor to remove using a range of strategies and set baseline moisture levels. If possible, we also test moisture levels in similar materials in another unaffected space in your building for comparison purposes.

Applied structural drying:

Our team employs the elements of psychrometry, the science of drying, to calculate drying targets. The dimensions and positioning of the drying equipment are also settled using psychrometric principles. We set up air movers, and heaters if we determine the temperature must be raised to enhance evaporation rates, at appropriate angles. As water transitions to a vapor, dehumidifiers, also strategically placed, remove it through condensation or absorption for permanent removal from your building.

What Happens After Mitigation?

The water mitigation process sets the stage for later phases, including remediation and restoration. After we halt the damage, our project manager makes decisions focused on how to bring the water-damaged structures and contents back to preloss condition. Remediation and restoration cannot proceed unless mitigation efforts complete successfully.

The team at SERVPRO of North Central San Antonio masters training in both water mitigation and remediation, complementary methods working together to try to put the effects of a commercial water loss behind you as you resume day to day business. Waste no time in connecting with us at (210) 899-1017 after water damages your building.

What Makes One of the Best Mold Remediation Firms in San Antonio?

5/13/2022 (Permalink)

Mold behind washer Mold growth discovered behind washer & dryer

Specialized Skills and San Antonio-Based Resources Makes a Top Remediator

Finding a fast and effective remediator is crucial if you ever need mold cleanup work done on your San Antonio residence. This diligence is necessary because the longer the problem persists, the more difficult and costly it is to clean up. Fortunately, SERVPRO can give you the high-quality service you need.

Not many mold remediation firms in San Antonio have the specialized knowledge, locally based equipment, and mold specialists who have routinely performed everything from mold inspection to complete mold removal and black mold repairs. Underpinning all this extensive hands-on experience is the advanced training SERVPRO receive and their arsenal of state-of-the-art equipment.

A few of the specific resources remediators possess are:

  • Industry-recognized education and restoration
  • A veritable armory of advanced cleanup and gear located within easy reach in the San Antonio area, enabling us to respond more quickly and powerfully to your call
  • Equipment and products, like air movers, dehumidifiers, Injectidry systems, foggers, antifungals, and deodorants, designed to address almost every possible problem you may have

Employing all of these at our disposal, we can often return your home to its original state before the mold outbreak in less time than other local mold remediation services.

So, if you ever need a good mold remediation company, consider your neighborhood SERVPRO of North Central San Antonio. We are always ready to help you conquer all your worst mold problems. Call anytime at (210) 899-1017.

3 Signs You Need To Replace a Toilet

5/10/2022 (Permalink)

Broken Toilet When you have supply line damage in your home, it's best to contact a professional for any plumbing or water damage needs.

3 Signs That Your Toilet Needs To Be Replaced

Most people want to deal with their toilets as little as possible. However, as your toilet ages, it may begin to require more and more attention. Whether you have a leaking toilet or some other issue, here are three signs that this fixture is ready to be replaced.

1. Signs of Age

Like anything, an old toilet eventually begins to show signs of wear and tear. Here are a few things to look for when determining if your toilet needs replacement due to old age:

  • Cracks in the porcelain
  • Wobbling
  • Persistent surface stains
  • Built-up mineral deposits

2. Leaking

A leaking toilet can lead to a sky-high water bill and much more costly home damage if not addressed. There are a variety of potential causes of a leak. The water could be seeping from around the base or dripping from the tank itself, or your tank may be leaking and running water constantly into the bowl.

When you are experiencing persistent leaking, consider replacing your toilet to avoid further problems. If you have a long-term leak that has already created water or mold damage you should contact a professional in water damage repair to mitigate any further issues.

3. Frequent Minor Repairs

Your toilet has a lot of moving parts to help it function properly, including various levers, valves, gaskets and the entire flush and float system within the tank. Any of these items can wear out after time and require replacement. The cost of these parts and the loss of your valuable time can start to add up. If you find yourself performing minor toilet repair on a regular basis, you would likely benefit from replacing the entire thing to have a properly functioning system.

You shouldn't let an old or leaking toilet suck up your time and money. Know when it is time to invest in a newer, more efficient system by taking a look at these signs.

Call SERVPRO of North Central San Antonio today at: (210) 899-1017 

Tips for Preventing Water Damage in Your Absence

5/10/2022 (Permalink)

Water Damage Prevention Tips While You're Away

Everyone deserves to get away once in a while, but coming back to your home in San Antonio, TX, after a relaxing trip or holiday to find water damage can ruin the end of a good time. To avoid the need for water pipe repair when you return from your vacation, here are a few tips to follow before you leave.

1. Inspect

You should be checking your home for potential problems that lead to water damage on a regular basis anyway, but it is especially important before you plan to be away for a while. Make sure none of the hoses or supply lines are leaking. Check for broken shingles on the roof and clogged rain gutters. Test the sump pump in your basement by pouring water in and seeing if it kicks into gear.

2. Maintain

If you find any problems during your inspection, you will want to fix them. Water remediation specialists can mitigate any existing water damage and perform water pipe repair so that secondary problems such as mold growth don't develop in your absence. Clean your gutters, and insulate exposed pipes, especially if your trip takes place during the winter months. Set your thermostat so that your home remains warm so that your pipes don't freeze while you're gone.

3. Drain

Ideally, you have a neighbor, friend or family member who can check on your house periodically. If that's not the case, however, you can still protect your home by cutting off water flow altogether. One way to avoid a broken pipe is to drain all the water out of it before you go. You can also turn off the main water valve to the house. If water isn't flowing to your pipes, your home is less likely to be flooded.

No one wants to come back from vacation to discover that water pipe repair and water mitigation is necessary. By taking these precautions, however, you can relax fully during your trip, knowing your home is safe from water damage. 

Call SERVPRO of North Central San Antonio today at: (210) 899-1017 

Flush a Water Heater in 4 Easy Steps

5/10/2022 (Permalink)

Water Heater By routinely flushing the water heater home, you can extend the life by years.

How To Flush A Water Heater in 4 Simple Steps

Water Heater maintenance is fairly simple, but it can go a long way toward preserving the integrity of your device and extending the life of it. One thing that you can do to prevent costly repairs and damage is to flush it regularly. If you have never performed a water heater flush before and want to know how, this post can serve as your guide. Before you begin, you will need the following:

  • A standard garden hose
  • A screwdriver
  • An outside area to which you can divert water
  • Protective gear

Once you have the necessary tools, it’s time to get to work.

1. Turn Off the Device

Before you can begin working on your water heater, you need to turn it off. For a gas heater, extinguish the pilot. For an electrical one, pop the breaker that powers the heater.

2. Connect the Hose and Prep the Area

Once your heater is off, prep the drainage area and connect the hose to the drain valve. Be sure to wear protective gear while you work to prevent burning and bacteria contamination.

3. Start Draining

Once the area is prepped and the hose is attached, it’s time to start draining. Open the drain valve and allow the water to stream for several minutes. You can help the water drain faster by opening the kitchen sink’s hot water valve. Wait a few minutes, and then turn it off. Wait until the flow of water from the hose has turned into a trickle, then go inside, turn on the hot water faucet once more and let the remainder of the water flush.

4. Close Off the Valves and Restore Power

Once the tank is completely empty, disconnect the hose and close the valves. Turn on your kitchen faucet and leave it on until the flow of water has returned to normal. Once you’ve confirmed that the tank is full, restore power to the heater.

By routinely flushing the water heater in your San Antonio, TX, home, you can extend the life of your heater by years. Follow the steps above for guidance.

Flood Cleanup Requirements

5/10/2022 (Permalink)

Storm Damaged Home Storm Damaged home San Antonio

Dealing with a flooded home in San Antonio, TX means much more than being faced with unwanted water and drying out the house. If the waters were caused by Mother Nature, it may bring contaminates and microorganisms into your home. Anything that water touches requires additional cleaning requirements to ensure it is done right. After calling your insurance company to make a claim, your next call should be to a water damage restoration specialist. They will have the tools and techniques to ensure the flood clean up process is done right.

The Cleaning Process

Once you get the approval of your insurance company, you can begin cleaning and preparing your home for restoration. Below are important steps to take:

  • Document all areas and items that were affected.
  • Remove any mud that has built up.
  • Dispose of wet items that can’t be cleaned. Be sure to take photos of the items.
  • Any clothing, bedding, rugs and other textiles should be washed in hot, soapy water.
  • Dishes, silverware and other kitchen items should be run through the dishwasher or cleaned with antibacterial soap.
  • Use a special flood disinfectant on every surface that has been exposed to floodwaters.
  • Move wet furniture and similar items that can be salvaged to a dry, secure location.

Safety First
When it comes to cleaning requirements for flooding, safety should also be the top priority. Depending on the severity of the damage, it may mean wading through contaminated waters or dealing with a significant amount of leftover debris. Proper PPE should be worn when working in a flooded area. That should include long pants, a long-sleeved shirt, goggles, face mask, disposable gloves and disposable booties. A flood can leave a big mess that means extra cleaning requirements. Instead of feeling overwhelmed, trust a professional that is Faster to Any Size Disaster to ensure the cleanup is done fast and the right way.

Call SERVPRO of North Central San Antonio for your storm or flood needs at: 210-899-1017